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4-star hotel Check-in 15:00 · Check-out 12:00

Hotel Astor

Stay at Hotel Astor in Ciudad de México featuring free Wi-Fi, hot breakfast, parking, and access to nearby attractions like Palacio de Bellas Artes and Chapultepec Castle.

C. Maestro Antonio Caso 83, Cuauhtemoc, San Rafael, Cuauhtémoc, 06470 Ciudad de México, CDMX, Mexico View on map
8.4/10
Very Good Based on 2001 recent guest reviews
Free Wi-Fi Paid breakfast Free parking Accessible Air-conditioned
What recent guests emphasize

Balanced Comfort in a Convenient Location

Recent guests highlight the friendly and helpful staff, comfortable and clean rooms, and a good location close to local amenities, despite being a bit removed from the city center.

Guests often praise

  • Friendly, accommodating, and professional staff offering good customer service and helpfulness.
  • Clean, comfortable rooms with air conditioning, fast room service, and efficient housekeeping.
  • Quiet and relaxing atmosphere, especially during nighttime.
  • Convenient access to nearby food options, supermarkets, and public transportation.
  • Complimentary amenities such as free Wi-Fi and parking appreciated by many visitors.

Worth knowing

  • Location requires about a 20-25 minute walk to major tourist sites; neighborhood is dynamic but somewhat scruffy in parts.
  • Breakfast options can be limited for complimentary packages, with guest reports of restricted menus and service variances.
  • Some rooms lack certain conveniences such as fridges, coffee makers, or interior deadbolt locks.
  • Complimentary bottled water and other amenities may be inconsistently provided or occasionally billed incorrectly.
  • No fitness center, airport shuttle, or swimming pool available on site.

Best for

  • Travelers seeking an economical, comfortable stay in a neighborhood rich with local food and shopping options.
  • Visitors prioritizing friendly service and basic conveniences over luxury amenities.
  • Guests looking for easy access to nearby cultural landmarks within a reasonable walking distance.
  • Business travelers needing Wi-Fi, parking, and business center facilities without extra frills.
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About this property

Welcome to Hotel Astor

Hotel Astor offers straightforward, utilitarian accommodations with practical amenities such as complimentary hot breakfast, free Wi-Fi, and parking. Rooms are air-conditioned and include room service, while additional facilities cater to business travelers with a business center and laundry services. The property maintains a calm atmosphere, with guests noting cleanliness and comfortable rooms, though some mention limited in-room features like the absence of a fridge or coffeemaker.

Located in the up-and-coming San Rafael neighborhood of Ciudad de México, the hotel is well placed for visitors seeking a dynamic area featuring traditional theaters and eclectic art galleries. Despite being approximately a 25-minute walk from the city center, guests appreciate the convenience of nearby supermarkets, diverse local eateries, and easy access to public transportation. The immediate area is considered reasonably safe and lively, with multiple positive remarks about the helpful and friendly staff.

While the on-site restaurant offers basic breakfast options, such as omelettes and scrambled eggs, guest reviews indicate some variability in service experience. The lack of a fitness center and airport shuttle might be a consideration for some travelers, but ample free parking and accessibility features support a practical stay. Nearby attractions including the Palacio de Bellas Artes, Museo Nacional de Antropología, and Chapultepec Castle provide cultural and historical activities within a short drive or transit ride.

Hotel Astor tends to suit budget-conscious travelers, families, and business visitors who value functional amenities and a quiet environment over luxury. Reviews highlight the accommodating and courteous staff as a positive aspect, though some guests have raised concerns about occasional front desk policies or limited menu offerings. Overall, the property presents a reasonable balance between cost and comfort in an evolving part of the city.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Paid breakfast
Free parking
Accessible
Air-conditioned
Laundry service
Business center
Room service
Kid-friendly
Restaurant
Bar

Not available at this property

Pool
Pet-friendly
Airport shuttle
Fitness center
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

B
Ben Apr 14, 2026
10

A lovely hotel with excellent staff! We found our mattress to be very hard so they were kind enough to show us a couple more rooms' mattresses and switch rooms to the one we wanted, which was so nice! Location is certainly not central to anything touristy (about a 25 min walk into the centre), however it has everything you need right next to it within 30 secs walk - multiple delicious taco options, supermarket, Oxxo, etc. Thank you for having us!

EN
Ernestine N Apr 10, 2026
8.0

I would rate 5 star if they didn't send the older guy to come banging at my door yelling I have to check out in 5 minutes. Also tried to charge me 40$ for complimentary water that sypposed to be in the room. The receptionist were very nice and helped with the situation the hotel is overall good.

KL
Karna Lena Apr 06, 2026
10

Very friendly and helpful staff. We spent three nights here and had everything we needed. We would gladly stay here again when visiting Mexico!

NT
Nicholas T Apr 03, 2026
10

Stayed here for over a week during my vacation in CDMX. Loved this hotel, rooms are very comfortable, with ac, a big tv, safe, room service, etc. Cleaning lady was always on time, and offered free water. Room service was extremely fast(15 mins), and very decent food. Front desk was very eager to help with any issues, and made us feel very comfortable. Hotel is in a great location, close to everything, and relatively safe. I felt comfortable walking down the street alone in the middle of the night(probably not recommended, but lol). Lots of food and stuff very close by(walkable). I’m always going to stay here if I’m in CDMX. 5 stars. Just wish their room service would stay open 24/7, because I’m a night owl lol

AA
A Aa Mar 27, 2026
8.0

Lovely hotel with a great atmosphere. The front desk staff are extremely kind, friendly, and professional. They even gave me a free room upgrade, which I really appreciated. However, the restaurant experience was disappointing. If your room includes breakfast, the options are very limited (only omelette or scrambled eggs), and you are not allowed to order more than one item. The restaurant staff did not seem welcoming toward guests with free breakfast, which felt unprofessional. Aziz

DP
D P Mar 03, 2026
8.0

Clean, safe, quiet & economical. But, there was no fridge or coffeemaker in my room, but that is OK, because they did not say there was.

RON
Rosana Ortiz Núñez Feb 24, 2026
8.0

It was ok, the rooms are comfortable and clean and the WiFi signal is good enough, the restaurant is good as well, if you pay for an included breakfast you can get eggs and coffee at morning otherwise you can ask for anything in the menu. The cost-benefit relation is fine.

JM
Joe McManus Feb 14, 2026
8.0

This is the first four star hotel I've stayed in that does not provide complimentary tea and coffee or tissues in the rooms. That said my room was fine with the big spa bath. The restaurant has practically nothing on the menu probably due to the fact it's so quiet at the moment. Breakfast is good apart from the coffee which isn't. It's 25minutes walk to the city centre through a rather scruffy, run down neighborhood. But the price to stay is very reasonable so no worries.

HT
Hongyi Tian Feb 14, 2026
10

It’s very quiet at night, making it a relaxing place to stay. The location is excellent—within walking distance to attractions, public transportation, a supermarket, and many food options. The staffs are very helpful and friendly.

ZY
Zack Young Jan 28, 2026
10

I really enjoyed my stay here — friendly staff, great rooms which are super clean and fantastic room service menu. Hotel is in a safe location and 10 minutes walk to shopping mall/ amenities. Only change I would make is to have a dead bolt lock inside the door to be able to double lock it from the inside.

Location & neighborhood

Where you'll find Hotel Astor

Mexico City, Mexico

Dynamic, up-and-coming neighborhood with traditional theaters & eclectic art galleries.

  • Mexico City International Airport Benito Juárez 25 min Car · 47 min Transit
  • Felipe Ángeles International Airport 1 hr 20 Car · 1 hr 57 Transit
  • Lic. Adolfo López Mateos International Airport 1 hr Car
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in Mexico City. Distances are rough real-world times, not straight-line.

Palacio de Bellas Artes 192,225 reviews

Palacio de Bellas Artes

Av. Juárez S/N, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06050 Ciudad de México, CDMX, Mexico

4.8 · Cultural Center
Museo Nacional de Antropología 89,887 reviews

Museo Nacional de Antropología

Av. P.º de la Reforma s/n, Polanco, Bosque de Chapultepec I Secc, Miguel Hidalgo, 11560 Ciudad de México, CDMX, Mexico

4.8 · Archaeological Museum
Chapultepec Castle 87,534 reviews

Chapultepec Castle

Av. Heroico Colegio Militar 172, Bosque de Chapultepec I Secc, Miguel Hidalgo, 11580 Ciudad de México, CDMX, Mexico

4.8 · Castle
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